Cookie Policy – IlajDesk

Summary

We use cookies to keep you logged in, remember your preferences, and understand how the platform is used.

We do not use third-party advertising cookies or sell your browsing data to advertisers.

You can control cookies through your browser settings. Disabling essential cookies may affect platform functionality.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to the website owner.

Cookies can be "persistent" (remaining on your device until deleted) or "session-based" (deleted when you close your browser).

2. How We Use Cookies

We use cookies for the following purposes:

Authentication: To verify your identity and keep you logged in as you navigate between pages.
Security: To protect against cross-site request forgery (CSRF) and other security threats.
Preferences: To remember your settings, such as dark mode preference and language selection.
Session Management: To maintain your session state and ensure the platform functions correctly.
Analytics: To understand how users interact with the platform, which features are most used, and to identify areas for improvement.

3. Types of Cookies We Use

Category	Purpose	Duration
Essential	Required for authentication, security, and core platform functionality. These cannot be disabled.	Session / 1 year
Functional	Remember your preferences (theme, language, dashboard layout) to provide a personalized experience.	Up to 12 months
Analytics	Help us understand how users interact with the platform, which pages are visited, and where errors occur.	Up to 12 months

4. Specific Cookies We Set

Cookie Name	Purpose	Type
sd_session	Maintains your authenticated session across page loads.	Essential
sd_csrf	Protects against cross-site request forgery attacks.	Essential
sd_theme	Remembers your dark/light mode preference.	Functional
sd_prefs	Stores dashboard preferences and settings.	Functional

5. Third-Party Cookies

We may use third-party analytics services (such as Google Analytics) that set their own cookies to help us understand how the Service is used. These third parties have their own privacy policies governing their use of cookies.

We do not allow third-party advertising or tracking cookies on the Service. We do not sell your browsing data to advertisers.

If we integrate any third-party service in the future that sets additional cookies, we will update this policy accordingly.

6. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

View what cookies are set and delete them individually
Block cookies from specific websites
Block all cookies
Delete all cookies when you close your browser

Browser-specific instructions:

Chrome: Settings > Privacy and security > Cookies and other site data
Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Edge: Settings > Cookies and site permissions

Note: Disabling essential cookies may prevent the Service from functioning correctly. You may not be able to log in or use core features.

7. Local Storage & Similar Technologies

In addition to cookies, we use browser local storage to persist certain data, such as:

Patient records and clinical data (cached for offline access)
Dashboard state and user interface preferences
Form drafts and unsaved changes

Local storage is stored entirely on your device and is not transmitted to our servers unless you explicitly save or sync data. You can clear local storage through your browser settings.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last updated" date. For significant changes, we will notify you through the platform or via email.

9. Contact Us

If you have any questions about our use of cookies, please contact us:

Email: privacy@ilajdesk.com
Address: Islamabad, Pakistan